Frequently Asked Questions Our answers to the most commonly asked questions.

Is MoveSelf the same as Rightmove and Zoopla?

No. Rightmove and Zoopla are both property portals that list homes being sold by estate agents all over the country. Rightmove and Zoopla are used by estate agents to find buyers for the homes that they are trying to sell.

Should I Use a Traditional High Street Estate Agent Instead?

If you're not comfortable with using computers it might be advisable to use a traditional estate agent instead. You'll pay much more but they will manage the whole process from end-to-end.

However if you are comfortable using a computer, MoveSelf provides the perfect platform to sell your home and you will save hundreds, if not thousands of pounds.

I'm nervous that things might go wrong?

Don't be nervous. But there are a few important considerations when selling your home:

1. Sell your home for the right price. Gather some property valuations from other estate agents and purchase one of our property valuation reports (trusted by 85% of the UK's largest mortgage lenders). Then use our house price calculator to calculate the value of your home.

2. When you accept an offer, we MUST qualify the proposed buyer. This means obtaining an ID check, a credit check, an anti-money laundering (AML) check and an address check. We provide this service for you. See our pricing page.

3. Engage a regulated conveyancing solicitor to transfer ownership of your property. We can recommend a conveyancer.

If you follow these guidelines you will have nothing to worry about.

Are there any hidden fees or gotchas?

No. There are no hidden fees or gotchas unlike some other online estate agents.

All our fees are listed on our pricing page.

How long do MoveSelf take to respond to emails and support requests?

We generally provide responses to any queries within 2 business hours. We often provide responses much sooner than this, especially if you message us via WhatsApp!